Bug de Reserve

Communication History
Customer via CSS Web 03/23/2012 03:08 PM
We lose too many resources, base atributes and rewards from rift.

I think that is fair, the support check this and reward us with these prejudices.


Anyway, thank you for response and atention.

Response Support Staff 26 via Email 03/23/2012 12:56 PM
Thank you for the report. It has been forwarded to the appropriate people. Please note we do not have an estimated time when testing will be completed concerning this issue. Any large changes that may be made concerning this issue will be announced in a future set of patch notes, which can be found on the forums after maintenance each week.

If you have any additional information that may help us pinpoint the causes of this issue, such as times, dates, other skills being used, exact location, mobs involved, log out issues, disconnections, et cetera, it will be very helpful.

Let me know if you have any further questions or concerns!

Customer via CSS Web 03/22/2012 10:12 PM
We need urgence or will lose a lvl 3 base


http://fw-forum.perfectworld.com/showthread.php?p=3401321#post3401321

Response Support Staff 26 via Email 03/22/2012 10:35 AM
While we continue to investigate this issue, please post your experience to the General discussion forums so that we may collect data from other players who may have experienced the same issue as you.

Please be sure to respond back to us with a link to the forum thread.

Customer via CSS Web 03/15/2012 06:58 PM
Our guild reserve are transfering automatically to guild funds, we loosed a lot of base stats (mana, faith, cultivation), donations, trade runs.

Because of this bug, we cant bid Rift this week

Thx
Additional Details
Email Address
davicardosodasilva@yahoo.com.br
Reference Number
120315-000571
Status
Updated
Created
03/15/2012 06:58 PM
Updated
03/23/2012 03:08 PM
Product

* Forsaken World

Category

* Customer Support
* Missing Items

File Attachment

* HTML document 2012-03-15 22-47-38.bmp (2.25 MB)

Operating System
Windows 7
Internet Service Provider
GVT
Computer Manufacturer
Intel
Connection Type
ADSL 2+
Date/Time of Problem
15/03/2012
Character
xCloudd
Server
Storm Legion